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lukelady faq
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at
F. Where do you ship from?

A. We ship from our partnered warehouses & factories located in the US & HongKong. 
F. How long will it take for my items to arrive?

A. Stand shipping will usually take 7-10 business days for all orders to arrive, express shipping will usually take 2-5 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
F. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.
F. How long will it take to receive a tracking number?

A. It will take usually between 1-2 business days.
F. Is shipping really FREE?

A. Yes, strand shipping is Free Worldwide on most items.Express shipping need to pay $15.
F. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
F. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to
F. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.
F. Will I (the customer) have to pay customs tax?

A. For most countries( Except Brazil), you will not have to pay customs tax.